This Privacy Policy explains how BNinc (“BNinc”, “we”, “us”, or “our”) collects, uses, and protects information when you visit bitnetinc.com(the “Site”), submit our contact form, or otherwise communicate with us. By using the Site, you agree to the practices described in this policy.
1. Information we collect
Information you provide
When you submit our contact form or reach out to us, we may collect:
- Your first and last name
- Email address
- Phone number
- Company name
- Project details, including the services you are interested in and your budget range
- Any other information you choose to include in your message
Information collected automatically
When you visit the Site, we and our service providers may automatically collect technical information such as your IP address, browser type, device information, pages viewed, referring URLs, and the dates and times of your visits. This is collected through cookies and similar technologies, as described below.
2. How we use your information
We use the information we collect to:
- Respond to your inquiries and requests
- Contact you by phone call or email about your project inquiry, and by text message (SMS) if you have opted in
- Prepare proposals, estimates, and provide our services
- Operate, maintain, and improve the Site
- Understand how visitors use the Site and measure our marketing
- Comply with legal obligations and protect our rights
3. Phone calls and text messages (SMS)
If you provide your phone number through our contact form, BNinc may call you at that number about your inquiry. We will send you text messages only if you check the SMS consent box on our contact form. SMS consent is optional and is not a condition of purchase. Message frequency varies. Message and data rates may apply. You can reply STOP to any text message to opt out, or HELP for help. You can also ask us to stop contacting you by phone at any time by emailing support@bitnetinc.com.
We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that help us deliver messages on our behalf.
4. Cookies, analytics, and third-party services
The Site uses cookies and similar technologies provided by third parties, including:
- Google Analytics to understand how visitors use the Site
- Meta Pixel to measure the effectiveness of our advertising
- Tawk.to to provide live chat. Messages you send through the chat widget are processed by Tawk.to
These providers may collect information about your use of the Site under their own privacy policies. You can control or delete cookies through your browser settings. Blocking cookies may affect how parts of the Site work.
5. How we share your information
We do not sell your personal information. We may share it only:
- With service providers that host the Site, store data, deliver communications, or provide analytics for us. They may use it only to perform services on our behalf
- When required by law, or to protect the rights, property, or safety of BNinc, our clients, or others
- In connection with a merger, acquisition, or sale of all or part of our business
- With your consent
6. Data retention
We keep personal information only as long as we need it for the purposes described in this policy. That includes keeping it to respond to your inquiry, to maintain our business relationship, and to meet legal, accounting, or reporting requirements.
7. Data security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.
8. Your rights and choices
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To make a request, email us at support@bitnetinc.com. We will respond within the time required by applicable law.
9. Children’s privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us and we will delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after any change means you accept the updated policy.
11. Contact us
If you have questions about this Privacy Policy, contact us at support@bitnetinc.com.